ProFix Computer Virus help

Malware, Viruses, & other computer problems

Slow computer? Pop-ups? Crashes? Internet suddenly slow? Your computer probably is infected with spyware or viruses.

Most of the time when a computer is slow, freezes up a lot, or has a lot of pop-ups, it’s because of malware and/or viruses. These things are dangerous, many computers are infected, and many people don’t even know they have them on their computers.


Spyware, also known as adware or malware, is everywhere these days. There are several ways your computer can become infected. Many free programs, especially file sharing programs, install malware on your computer or make your computer vulnerable to spyware-infected files masquerading as songs, games, or videos. These things can do all sorts of bad things to your computer, including making it really slow, making it crash, making your Internet connection slow, or making programs not work. Even worse, it can do bad things to you too. It can install things that monitor your computer activity, steal your personal information and use that to steal your identity, and “hijack” your computer and use it to send out spam or viruses to other people.

ProFix strongly recommend that you use at least one anti-malware program (preferably more than one*) and periodically scan your computer for malware, even if you aren’t having any problems.

*Note that although you should never have more than one anti-virus program (norton, mcafee, avast) installed on your computer at the same time, it is okay – recommended, actually – to have more than one anti-malware program (malwarebytes) on your computer at the same time (they differ in how they define/identify malware, so each one often finds things the others missed).

Avoiding/preventing malware

Nothing offers 100% protection from spyware, but the best way to reduce your chances of getting spyware is to be suspicious of everything and always know what you’re clicking on. Most spyware cannot take hold unless you activate it in some way by clicking on something. If you don’t know what something is and exactly what it’s going to do, don’t click on it. (press alt+f4) Also, if you’re still using an old version of Internet Explorer (IE), upgrade it. Old versions of IE were less secure and more prone to threats than newer versions or other web browsers like Firefox, Chrome, and Safari.

Beware of fake programs & warnings

There are tons of fake “malware removal” programs out there that actually are spyware! These fake malware removal programs also try to confuse people by using names that sound like real security programs (SpywareBlaster is legit but SpyBlast is fake) and by mimicking the screens of real programs. Don’t install any program unless you know for sure that it’s legitimate. (just look at the address bar)

Also, if you see a warning pop up on your screen saying that your computer is infected, chances are that it’s actually spyware or an attempt to install malware on your computer. If you ever see something like this, do not click on anything! Call the ProFix, or, if the Help Desk isn’t available, turn off your computer without clicking on anything (save your work first). With many of these, even if you click on what looks like the close button, your computer will become infected. (press alt key+f4 key) will close it down.


Students connecting their computers to the College computer network are required to install Microsoft Security Essentials, which should keep you from getting most viruses & malware (no product can prevent 100% of all infections). College-owned computers currently use McAfee VirusScan Enterprise (NOT good), which is also available for personally-owned computers, but only provides protection against viruses, not malware. For employee-owned computers, you do not need to pay for virus protection. ProFix recommends using Microsoft Security Essentials or another free product such as avast! Free, and very good.

Call ProFix to get you up and running fast……

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McHenry, Johnsburg, Wonder Lake, Spring Grove, Lakemoor, Richmond, Genoa City, Twin Lakes WI., McHenry, Lake County Illinois 60050 60051 Computer repair and Tune-Up, in McHenry !!

Beware of Cyber Holiday Scams

Shoppers familiar with the Cyber Monday circus know they’re stepping into the lion’s den. The Internet has always been a lawless place, but it becomes particularly rough during the holiday shopping season.

In preparation for the frenzy, cyber villains have crafted a virtual onslaught of social engineering scams, pop-up spam, and malvertising campaigns in order to dupe the droves of people expected to spend $3 billion online this year.

So, bargain hunters, it’s important to know the warning signs. Here’s your guide to safe online shopping on Cyber Monday and beyond.

Go directly to a store’s website instead of using search engines to look for deals. If you do happen to find a deal using a search engine, try to verify it by searching for the exact name of the deal in quotes. If it’s a scam, then it’s likely someone will have already put out a warning.

Give pop-ups and other digital ads the stank eye. Many pop-ups could contain fake coupons, redirect you to malicious sites, or expose you to cross-site scripting attacks. In addition, malvertising is a huge issue for websites right now. “We’d be surprised if criminals didn’t look to take advantage of web traffic over Cyber Monday by poisoning adverts on popular shopping portals,” says Chris Boyd, Malware Intelligence Analyst at Malwarebytes.

Watch out for social media scams, especially on Facebook. Cyber criminals are using fake or compromised Facebook accounts in order to post links to amaaaaaazing deals that don’t actually exist. They’re especially prone to dropping links on the walls of open groups dedicated to shopping.

“One of the top shopping scams to avoid in the run-up to Cyber Monday is the social media fakeout,” says Boyd. “During any given holiday period there will be an excess of fake offers, deals, and supposed freebies which tend to have a sting in the tail. In the last few weeks, we’ve seen fake cruises, bogus free wine deals, and more. If you’re being asked to share something on Facebook in order to get your hands on something too good to be true, you can bet there’s a scam involved.”

Dump Cyber Monday emails with attachments in the virtual garbage. Cyber Monday emails with attachments, especially zip files, are super suspect—it’s possible they contain malware. Delete them immediately. Not only that, but you should review any other Cyber Monday-related emails with a hawk eye. If you get an email from a store claiming to have a deal, type the store’s URL directly into your browser instead of clicking on the link. If the site doesn’t verify the deal, you know it’s a fake.

Make sure you’re on a secure connection. Look for the padlock icon to the left of the URL when you go to check out. If it’s there, then that means the information passed between a store’s server and your browser remains private. In addition, the URL should read “https” and not just “http.”

Do not use debit cards to shop online. Want to give cyber criminals direct access to your bank account? Then by all means, use your debit card! Otherwise, play it safe by using credit cards or a PayPal account that’s linked to a credit card. While many banks are cracking down on fraudulent withdrawals, you’ll still have to wait for your money while they investigate the charges.

Avoid using public wifi to shop. All a cyber criminal needs to do to get a public wifi password and wreak havoc is order a coffee. If you’re shopping and entering personal data, best to do it on your secure wifi connection at home.

Watch out for malicious QR codes. Q what now? QR codes are small, pixelated codes meant to be scanned by a smartphone’s camera. They often contain coupons, links to websites, or other product marketing materials. Some hackers have started creating codes that link to a phishing or malware site, printing them on stickers, and placing them on top of the legit QR codes. Best to avoid them.

Don’t fork over extra info. If a site starts asking for out-of-the-ordinary personal data, like Social Security numbers or password security questions, slam on the brakes and get the heck out of Dodge.

Tighten up security before you shop on Cyber Monday. Make sure all software on your computer is up-to-date, including your OS, browser, and other apps. And if you don’t already have it, install an anti-malware program and an ad-blocker to insure maximum coverage. If you covered your cyber security bases in the past, run updates on your AV, firewall, and other programs.

Give the Gift of Clean Windows…

Gift Certificates Available…

Give that special someone in your life the gift of a faster and cleaner computer!
Are you having trouble finding a gift for that hard to buy for person in your life? What could be better than a gift certificate to ProFix Computer Repair where they can use it towards repairing their computer, tuning it up, clean up, or removal of Viruses?

Just click to Print out your Gift Certificates

Click on the Buy Gift Certificate Link to Buy, and you will get an email confirming your purchase…

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ProFix Computer Repair in McHenry Il

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Serving the McHenry, Johnsburg,IL Area for over 25 Years, Helping people,Tech Support and  community service, ProFix is a Full Service Computer Repair, Tech support company. We provide computer support for small businesses, professionals, and residential or home clients, We are a certificate Microsoft Technology Networking Associate and Certified Microsoft PC Refurbish-er.We have trained  professionals available at a fraction of the cost typically associated with this level of computer service provided by other companies. If you want your PC, Laptop, Desktop or Business Fixed right…Call ProFix at 815.385.1813.